About ATEN Solution Center Products Resources Tech Support Download
 
 
 
 
 
 
e-Support
e-Support
e-Support is an electronic technical support platform for customers to propose questions. Technical support staffs provide online consulting service through this platform. e-Support is also an online knowledge base for ATEN products, which has accumulated years of client solution records by ATEN technical support and customer service department. All contents are categorized and sorted for searching through multiple criteria, to quickly find information or FAQ for a specific product.....more
e-Support System Maintenance Announcement
Since our server room will be under construction, the e-Support cannot serve you from GMT 02:00AM to 10:00AM on 3, October, 2008.

Sorry for any inconveniences brought you.
Technical Support
America
  USA (ATEN Tech. Co., Ltd.):
      Phone: +1-888-999-ATEN
    Email: support@aten-usa.com
  USA (ATEN N.J. Inc.):
      Phone: +1-732-356-1703
    Email: aten-nj@aten.com
  Latin America:
      Phone: +886-2-8692-6959
    Email: eservice@aten.com.tw
 
ASIA
  CHINA :
      Technical Support :
        Phone : +86-10-5255-0110
        Email : sales@aten.com.cn
    RMA Service :
        Phone : +86-755-3384-8665
        Fax: +86-755-3384-8660
        Email : support@aten.com.cn
  Japan :
      Phone:+81-3-5323-7178
    Email: support@atenjapan.jp
  Korea :
      Phone:+82-2-467-6789
    Email: support@aten.co.kr
  Taiwan :
      Phone:+886-2-8692-6959
    Email: eservice@aten.com.tw
 
Europe
  Belgium :
      Phone:+32-11-531-543
    Email:support@aten.be
  U.K. :(UK user only)
      Phone:+44-175-3539-121
    Email: support@aten.co.uk
New Products :
CS1708i/CS1716i
8/16-Port PS/2-USB KVM on the NET™ With 1 Local/Remote User Access
CS682
2-Port USB 2.0 DVI KVM Switch
VE066
Mini Cat 5 DVI Extender